“I’m Dr. ZoAnn Dreyer. I am one of the physicians and I’m part of your team.”
“I’m Shelly I’m one of the nurses and I’m on your team.”
“My name is Dana Swan. I’m a Child Life Specialist and I am part of the team.”
“I’m and I’m a social worker. I am part of your team.”
What Happens in the Cancer and Hematology Clinic?
“Usually we see about 130 kids a day in clinic,” said Dreyer. “Some of those children have cancer and some have blood disorders. Some may come frequently— several times a week, some may come once a month. Some may come for one visit.”
“When you get to the check in desk the give you some papers to fill out and give you a little flashing desk that will help to tell you where you need to go.”
On your next step, if you have a check up with the provider that day, a doctor or a nurse practitioner.
On the day of your visit you will probably go straight to the pod area. We call those the pods for children are examined and therefore different areas these pods are sort of home base for patients. If you’re here just for a blood count he’ll go to Bandaid Junction. A big beautiful room. It’s got a big beautiful fish tank and wonderfully trained people who are specialists in drawing blood from children. What’s terrific about having our own phlebotomist here blood right here right here in our clinic. Once they draw that blood we take that blood across the hall— literally just across the hall, where it is processed in our own big Cancer Center lab. Normally we have all the results of your blood count within 10-15, sometimes 20 minutes.
Some children will come and just go to our infusion center where they might get some IV fluid, a blood transfusion or some chemotherapy.
The Ronald McDonald House of Houston very generously supports a kitchen for us in our clinic. You can use that room whatever you want during the day.
Who Are the Members of My Child’s Care Team?
We have a lot of different members of our staff may have different roles and I’ll be involved in your family in different ways our medical assistants are a key part of our team day keepers organized the bring patients back into rooms they help us with getting vitals in getting some basic history information.
Patient care coordinators are signed based on the diagnosis and the patient and they’re very in tune working very closely with the medical providers mind calling to tell a specialist is to help the patients here understand what is about to happen to them. It helps them understand why they’re coming and then we do that through a lot a medical play our weekend do that through diagnosis teaching and helping explained in an and a developmentally appropriate way what’s going on with their bodies and why they have to come here as social workers we work with me that they adjust to the diagnosis in the courts treatment and we’ll just work with families to empower them throughout the journey and treatment we focus on making this not just about in illness the bird about their journey.
Where do I go in Case of an Emergency?
The Urgent Care Bay is a mini emergency room right here in our clinic the idea is we’re here for you so that you can avoid going to the emergency room.
Will My Child Ever Have a Procedure During an Appointment?
Aas much as possible during the work day, we use our Post Anesthesia Care Unit (PACU) to do procedures. It will allow them to have tests and not remember what’s going on and also not experience discomfort way.
Where do we park for an appointment?
It’s probably best if you talk with your social worker about the parking option that might work best for your family a really important thing that we do here in clinics to try to entertain the children to make the day be a happy one for them we have an incredible arts in medicine program with the Periwinkle Foundation, which brings in professionals four or five days of the week someone like that will show up so that your child is exposed to an incredible amount of culture.
Will My Child Have Activities to Keep Him or Her Busy During a Clinic Visit?
“Just right here in clinic we have an actual musical studio—right here in clinic. It’s called the Purple Songs Can Fly Program.”
Why Should I Feel Confident in My Child’s Care at Texas Children’s Cancer and Hematology Centers?
“Each child as an individual and his cared for in a unique way and just that we know you’re here and we know you’re important and we’re gonna do this together.”
“Coming here you feel like you’re coming to see family you are cheated my family this is an amazing place. If there is any place to be to take your child, this the place to be.”
“The one message that I hope to convey to every parent, to every patient, is that they’re not alone in this bright and that am here to be part of their team to be resource at the important to them as a parent You can feel so confident hear your child will receive here at Texas Children’s Cancer Hematology Centers because you are surrounded by people are here just to take care of your child. We can’t wait to see you get through this, we can’t wait to see your children grow up, and we will be here for you every step of the way home.”