How our Social Workers Can Help
Learning that a loved one has cancer can be a challenging time—both emotionally and financially. As a facility that focuses on family-centered medical care, our social workers assist patients and their families in adapting to a chronic illness or extended hospitalization.
Social workers assist patients and their families with nonmedical and emotional needs. Dedicated social workers are available to provide emotional support to families as their child undergoes treatment. In addition, social workers can assist families in locating community resources and address concerns that may arise for families including financial issues, transportation, lodging, and educational needs. The Ronald McDonald House and several hotels with reduced medical rates are available nearby the medical center and offer free shuttle service to the hospital.
Texas Children’s Cancer and Hematology Centers social workers are trained specifically about the patient’s diagnosis and are also part of the patient’s treatment team. All of our social workers are Licensed Master Social Workers (L.M.S.W.).
Patients are provided the opportunity to speak with a social worker who can facilitate the optimal utilization of health care services and community resources, such as financial help and work or school issues. Social workers are sensitive to social issues, such as safety concerns or the need to assess the ability to care for the patient away from the hospital. They understand that talking to children about cancer can be difficult for parents, and can help families speak with their children about their cancer diagnosis.
Social work services are provided 24 hours a day, 7 days a week by Texas Children’s Hospital Social Work Department. More information about resources is available at the Appointment Desk (SHARE Desk) in the outpatient clinic on the 14th floor of the Clinical Care Center.
During business hours
Please contact your diagnosis-specific social worker or contact the Hematology-Oncology Social work department at 832-822-4564.
During non-business hours, weekends or holidays
Please contact the Texas Children’s Hospital Page Operator at 832-824-2099 and ask to have the On-Call Social Worker paged.